Golden window to respond to online enquiry

The SalesCandy® lead management system solves the two biggest problems that sales & marketing operations face. One is to ensure that every enquiry is being responded to within the golden window and subsequently followed up by the sales team. The second is to have accurate and transparent data that helps reveal which particular ads give the best return not by the number of leads, but by the number of wins, without needing to manually stitch the data together.

According to Harvard Business Review, leads that were responded to within the golden window of 5 minutes have an 8x better chance of winning. However, our research in Southeast Asia reveals that after a potential buyer submits an enquiry, 70% of the time, they do not receive a response from the sales team. For those that receive a response, it averagely takes 5.5 days.

Our patent-pending solution

Our SalesCandy algorithm helps you to enforce a contact strategy among your sales team without manual intervention. Our patent-pending technology distributes the lead to the right salesperson as soon as it comes in and auto re-routes it to the next available salesperson in 25 seconds if it is not attended to. Salespersons can receive leads on the go. After every sales action, our mobile app prompts the salesperson to schedule the next follow-up action in just 3 clicks and get notified when it is due. All salespersons' actions via phone calls & SMS interactions including actions overdue will be automatically logged & reflected in real-time reports.

Banking & Insurance

Real estate

Private education

Automotive

Health & Wellness